Terms and Conditions

Last updated: 12 March 2026

These Terms and Conditions of Use (hereinafter the "Terms") govern access to and use of the website instagarda.net (hereinafter the "Site"), operated by INSTAGARDA. Use of the Site implies full acceptance of these Terms. If you do not accept these Terms, please do not use the Site.

1. Description of the Service

INSTAGARDA is a digital travel guide dedicated to Lake Garda. The Site offers:

• Information on destinations, activities, routes and itineraries in the Lake Garda area
• Guides to restaurants, accommodation, cultural and sporting events
• Editorial content (blog/magazine articles)
• A virtual assistant powered by artificial intelligence (Garda Concierge) providing tourist information
• Interactive maps and GPS tracks for routes and itineraries

The content is provided for purely informational purposes.

2. Access to the Site

Access to the Site is free and does not require registration. The Owner reserves the right to modify, suspend or discontinue, temporarily or permanently, the Site or any part of it, with or without notice, without any liability towards the user.

3. Intellectual Property

All content on the Site, including but not limited to texts, images, photographs, graphics, logos, icons, videos, maps, GPS tracks, layout and design, is protected by Italian and international copyright and intellectual property laws.

In particular:

• The INSTAGARDA brand, logo and visual identity are the exclusive property of the Owner
• Editorial content (texts, guides, itineraries) are original works protected by copyright
• The Site's source code is proprietary and confidential
• The maps use OpenStreetMap data, licensed under the Open Data Commons Open Database License (ODbL)

Reproduction, distribution, publication, copying, transmission, modification, sale or any other use of the Site's content without the Owner's prior written consent is prohibited, except as expressly permitted by law (e.g. the right of short quotation).

The user may:

• View and consult the content for personal, non-commercial use
• Share links to the Site's pages on social networks and other channels
• Print individual pages for personal use

4. Content Generated by Artificial Intelligence

The Site includes a virtual assistant (Garda Concierge) powered by artificial intelligence. Regarding this service:

• The chatbot's responses are generated automatically and may contain inaccuracies
• The information provided by the chatbot is purely indicative and does not constitute professional advice
• Users are invited to always verify the information received, in particular regarding opening hours, prices, availability and trail conditions
• The Owner assumes no liability for decisions made on the basis of the chatbot's responses

5. Information on Itineraries and Routes

The Site provides information on hiking trails, cycle paths, via ferratas and other outdoor activities. The user acknowledges and accepts that:

• Information on difficulty, times, elevation gain and trail conditions is indicative and may vary depending on weather, seasonal and maintenance conditions
• GPS tracks are provided for guidance only and do not replace adequate preparation, equipment and knowledge of the area
• Outdoor activities involve inherent risks. The user is solely responsible for their own safety and must independently assess their own physical and technical abilities
• It is the user's responsibility to check the current condition of routes with the competent local authorities (municipalities, CAI alpine club, park authorities) before undertaking any activity

6. Links to Third-Party Sites

The Site may contain links to third-party websites (restaurants, hotels, activities, tourist boards, social networks). Such links are provided solely for the user's convenience. The Owner:

• Has no control over the content of third-party sites
• Does not guarantee the completeness, accuracy or reliability of the information on such sites
• Is not responsible for the privacy practices or content of third-party sites
• Is not a party to any commercial transactions between the user and third parties

7. Limitation of Liability

The Site's content is provided "as is" and "as available", without warranties of any kind, express or implied.

The Owner, to the extent permitted by Italian law:

• Does not guarantee that the information on the Site is always accurate, complete, up to date or error-free
• Does not guarantee that the Site is always available, uninterrupted, secure or free from viruses or other harmful components
• Assumes no liability for any direct, indirect, incidental, consequential or punitive damages arising from the use of or inability to use the Site
• Assumes no liability for damages arising from reliance on the information contained on the Site, in particular regarding itineraries, routes and outdoor activities

Nothing in these Terms excludes or limits the Owner's liability for wilful misconduct or gross negligence, or in all cases where limitation of liability is not permitted by applicable law.

8. User Conduct

The user undertakes to use the Site in a lawful and respectful manner. In particular, it is prohibited to:

• Use the Site for unlawful purposes or in violation of the law
• Attempt to gain unauthorised access to the Site's systems
• Use automated systems (bots, scrapers, crawlers) to extract content from the Site without authorisation
• Interfere with the operation of the Site or the servers hosting it
• Reproduce, duplicate, copy or resell any part of the Site without authorisation
• Use the Garda Concierge chatbot for purposes other than searching for tourist information, or attempt to manipulate its operation

9. Changes to the Terms

The Owner reserves the right to modify these Terms at any time by publishing the updated version on this page with an indication of the date of the last update. Continued use of the Site after the publication of changes constitutes acceptance of the new Terms.

10. Applicable Law and Jurisdiction

These Terms are governed by Italian law. For any dispute relating to the interpretation, execution or termination of these Terms, the Court of Brescia (Italy) shall have exclusive jurisdiction, without prejudice to the mandatory consumer-protection provisions of the Italian Consumer Code (Legislative Decree 206/2005), which provide for the jurisdiction of the court of the consumer's place of residence or domicile.

For disputes relating to online contracts, consumers resident in the EU may also use the European Commission's Online Dispute Resolution (ODR) platform, available at: https://ec.europa.eu/consumers/odr/.

11. Final Provisions

If one or more provisions of these Terms are deemed invalid or unenforceable by a competent court, the remaining provisions shall remain fully valid and effective.

The Owner's failure to exercise a right or power under these Terms does not constitute a waiver of that right or power.

12. Contact

For any questions or clarifications regarding these Terms, you can contact us at:

• Email: info@instagarda.net
• Form: Contact page
• Website: instagarda.net